ABOUT THE ARUBA QUALITY SEAL PROGRAM

Aruba is known for its year-round sunshine and world-famous, award-winning beaches. However, our warm, island hospitality and friendliness are just as integral to Aruba as a destination and a source of pride within our community. The Aruba Tourism Authority developed the Aruba Quality Seal program in collaboration with locally renowned and established partner, QESH Services, to provide instrumental guidance to our island partners on providing quality products, services, and experiences.
The Aruba Quality Seal is a business development tool that establishes the desired tourism professionalism and hospitality industry standards demanded by our visitors, as well as proactively encouraging local businesses to continuously enhance quality standards.
CLICK HERE TO REGISTER

HOW TO EARN YOUR ARUBA QUALITY SEAL

Achieving an Aruba Quality Seal for your business requires completion of five basic steps. Please be aware that you will be requested to fill in detailed information about your business during the assessment process.

1. Register online
2. Make your payment ( See our FAQ for more information )
3. Fill in the AQS-online assessment
4. On-site visit by auditor
5. Earn the Aruba Quality Seal

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PREVIEW CRITERIA

Shops

Section A:

  • Customer Service
  • Buildings and Facilities
  • SHOP responsibilities, awareness and exploitation

Section B:

  • Equipment / Material Design and Use
  • Pest Control
  • Chemicals and Janitorial Material
  • Sustainability, Green Initiatives & Waste Handling

Section C:

  • Purchasing / Receiving / Storage
  • Sanitation

Section D:

  • Shop, marketing and sales
  • General Health and Safety

Restaurants

Section A:

  • Customer Service
  • Operations and Facilities
  • Restaurant responsibilities, food safety awareness and exploitation

Section B:

  • Equipment / Material Design and Use
  • Pest Control
  • Chemicals and Janitorial Material
  • Sustainability, Green Initiatives & Waste Handling

Section C:

  • Personal Hygiene and Health
  • Sanitation

Section D:

  • Food Preparation and Handling Process
  • General Health and Safety

Tour Operators

Section A:

  • Customer Service
  • Buildings and Facilities
  • Tour Operator responsibilities, awareness and exploitation

Section B:

  • Equipment / Material Design and Use
  • Pest Control
  • Chemicals and Janitorial Material
  • Sustainability, Green Initiatives & Waste Handling

Section C:

  • Tours & Excursions
  • General Health and Safety
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